"Selling Through Non-Sales" is for you if:
- You are faced with the challenge of increasing sales without
having a sales person on staff.
- You need to sell your products and services but do not want to
be given the title of “salesperson” for your business.
- You have tried “networking” and/or “public
speaking” but it does not seem to be bringing in business.
- You are convinced that if you could just “get in front
of more people” that your business would really take off.
- You have hired sales people in the past but it “just did
not work out”.
"Suggestive Sales Techniques"
is for you if:
- You are faced with the challenge of improving the average order
value of your customer service reps
- You need to improve your teams suggestive sales ability to improve sales without
selling
- You would like everyone to understand how offering more is an extension of
customer service
- You have tried traditional customer service training in the past but did not
have great results
- You know that the right approach with customers can lead to improved sales
results
As a natural “introvert,” Bob Riess inexplicably chose sales as
his career upon college graduation. However, Bob figured out what it took to succeed
in sales by providing a superior level of customer service. His success allowed
him to achieve all eligible NCR Century Point Club’s by selling over 100%
of established quotas before being promoted to NCR Systemedia’s sales trainer.
Initially hired by GE as a sales trainer, Bob received trainer certifications
on several consultative selling skills programs and has applied these same skills
to build his own success. Bob believes that success does not come from being “pushy”
but can come from making simple changes to providing customer service and moving
the sales process forward. |
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"Training Through Non-Trainers" is for you if:
- You are faced with the challenge of developing a training program.
- You are given the role of “trainer” but do not really
know what to do next.
- You can not figure out why people seem to “tune out”
whenever you turn on your PowerPoint slides.
- You have conducted training sessions in the past but really have
no idea if you had a positive effect.
- You would like to “pass the ball” and ensure continued
success after you have provided training to others.
"Presenting and
Training for Sales Results" is for you if:
- You need to understand how to conduct presentations that sell
without selling.
- You are providing training and presentations to prospective customers on behalf
of you company.
- You are great at training others but would like to sell without selling.
- You want to use presentations and training to promote your expertise.
- You would like the audience contact you after your next presentation or training
session.
After spending several years in sales, marketing and sales training, Bob Riess
was given the role of global deployment of end user training for custom software
applications. His training skills were put to the test as he tried to figure out
new and innovative ways to make end user training both interesting and useful.
While at GE, his promotions led him to roles that required him to analyze performance
issues and develop training curriculum that had a measured impact on the business.
Bob believes that many business issues can NOT be solved by training, but that
if training is the answer, it should be customized for the client to leverage
existing resources and
give learners the ability to perform. |
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