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Bob Riess is “The Customer Connector”. He provides training and
consulting to grow sales through non-sales and implement training through non-trainers.
Bob's business development and training management experience with both small
and Fortune 500 organizations gives him a unique perspective on how to improve
organizational performance. Bob has been responsible for the design and delivery
of programs that have impacted the bottom line of companies such as GE and NCR
and is a frequent guest speaker for several organizations including the Chamber
of Commerce. He has published columns on business growth in the Business Journal,
and has recently released his new book, “Sales Growth through Non-Sales”.
Today, Bob divides his time between being the director of sales for PDmB, Inc.
(www.pdmb.com) and running his
training and consulting business. By directing the sales efforts of one of the
world leaders in inspection software, Bob stays current with trends and ideas
that drive sales results through people that are not naturally inclined to sell.
Before starting his business, Bob was responsible for defining the value proposition
and building the customer base for advance4, LLC. He added eleven new strategic
customers in one year and helped ensure that a consistent, repeatable sales and
marketing process was in place for future business success.
Prior to joining advance4, Bob was a performance consultant and training manager
for GE IT Solutions. At GE, he was responsible for the design, development and
delivery of technical and non-technical training programs that had a measured
improvement on employee performance. While at GE, he earned his six-sigma greenbelt
certification giving him an analytical and methodical approach to performance
improvement. In addition, Bob earned several certifications to train others on
communication and consultative skills.
Starting his career in sales and marketing at NCR, Bob achieved all Century
Point Club’s by selling over 100% of established quotas. As a marketing
manager, Bob achieved a 32% product line growth within one year before his promotion
to provide the global deployment of training programs.
Bob received his Bachelor of Science from Florida State University. He is a
Junior Achievement volunteer, enjoys cycling and coaching his son’s soccer
team. Bob resides in Erlanger, Kentucky with his wife and son.
Partnerships
100% customer satisfaction remains Bob's primary goal. For services outside
of his direct area of expertise, he will either bring in the necessary resources
or provide recommendations to satisfy client needs.
Memberships
To remain involved in the community, Bob currently maintains active memberships
in the Greater Cincinnati area:
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